Conditions of Use

The following information is an agreement applicable to all customers of MMSI-Radio.com between those who obtain services and products sold upon www.MMSI-Radio.com and SOUND OF ANGELS, LDA (MMSI-Radio.com ). Terms and Conditions will be applicable to all whom visit www.MMSI-Radio.com and/or make a valid purchase upon the website. Your information will be stored and used in an appropriate manner in accordance with the GDPR.

MMSI-Radio.COM CONTRACT OF SALE

The Contract of Sale is formed between MMSI-Radio.com and You (The Customer) upon completing and submitting the electronic order form through our website, you will be agreeing to the following Terms and Conditions and are making an offer to purchase goods from Sound of Angels, Lda. Our acceptance to your offer will only be considered complete at the time we send the despatch confirmation e-mail or once an SMS containing the same information is sent to you, on some occasions it may be the case that completion is when the goods you ordered are dispatched, whichever scenario happens first. If for any reason your order is rejected before we accept your offer and payment has been taken, a full refund will be made immediately. Any goods upon the same order which we have not confirmed in the dispatch confirmation e-mail or SMS that have not been dispatched to you do not form part of the binding contract between you and Sound of Angels, Lda.

1.1 Age Related Sales

All orders placed by those under 18 years of age must be with the consent of a parent or carer with any subsequent information given by the child to be done so with the consent of a parent or carer. We also require the card holder to be available in order to give information in cases where an individual under 18 years of age is placing an order. The Contract of Sale is only upheld providing the aforementioned terms are upheld.

1.2 Unauthorised Sales

MMSI-Radio.com will endeavour to process all orders efficiently and effectively, should we believe an order has been placed without the cardholder/account holders permission then the order will be temporarily held pending clarification of this information – see point 2.1 for further information. In the event an order is confirmed fraudulent the payment provider will be contacted and the contract of sale voided.

2. PLACING AN ORDER WITH MMSI-Radio.COM – PURCHASE FULFILMENT

All sales will be commenced directly through the MMSI-Radio.com website, this site is the only valid location where authorised sales by MMSI-Radio.com will be commenced and the goods and services provided by MMSI-Radio.com (Sound of Angels, Lda) will be shown only upon this website.

2.0.1 MMSI-Radio.com will advertise products on the aforementioned web page; products will contain an accurate description of the goods being sold as per the suppliers standard specifications; MMSI-Radio.com will not be accountable for human error in relation to product information but will ensure that any problems caused as a result of this will be corrected and that the customer is duly refunded if payment has already been taken.

2.0.2 All products will have a clear and concise indication of availability. MMSI-Radio.com reserve the right to alter this information at any point during the order process; Customers would be contacted should this have an effect upon their order.

2.0.3 By placing an order with MMSI-Radio.com you are indicating that you have read and agreed to the websites terms and conditions and have the capacity and authorisation to make said order.

2.0.4 All customers of MMSI-Radio.com will be required to make an account in order to proceed with a purchase of goods from our website.

2.0.5 All displayed prices are final and VAT will be added upon checkout.

Payments made using the PayPal payment method will be charged in full & immediately, regardless of whether the order is fully or partly fulfilled upon the initial delivery.

2.1 Order Security

In some cases, we will require further security information and identification to be provided by the customer who will need to email the required information to our security team. MMSI-Radio.com will at times request further information to validate a purchase, this information will be assessed by our expert security team and then destroyed. MMSI-Radio.com is governed by its own discretion and MMSI-Radio.com reserves the right to decline an order at any point during the order process. Further information will be defined by each individual order and may vary – MMSI-Radio.com will require at times a form of ID to validate customer address and payment details, at times MMSI-Radio.com will require the customer to contact their payment issuer for further information.

2.2 Payment Methods

MMSI-Radio.com currently accepts a wide range of payment methods, each payment method will be subject to the same order security checks and MMSI-Radio.com will withhold the right to take full payment for the goods ordered at any point during the order process. The available payment methods are as follows:
Debit Card/ Credit Card (Visa, Visa Debit, Visa Electron, Maestro, MasterCard)
PayPal payments are also available.

3 MMSI-Radio.COM REFUND AND EXCHANGE POLICY

Our products are non-refundable, unless, for some reason, the Authorities are not able to issue the licenses.

4 PROMOTIONAL/DISCOUNT CODES

Promotional/Rebate codes are only valid online and need to be entered in the checkout process to obtain discount.

Promotional Codes cannot be used in conjunction with any other promotional offers

5 JURISDICTION/LIABILITY

While we will use reasonable endeavours to verify the accuracy of any information we place on the Website or provide to You, We make no warranties, whether express or implied in relation to its accuracy.Images: Product images are for illustrative purposes only and may differ from the actual product. We reserve the right to repossess any goods that have not been paid for in full and invoice the customer for any legal costs incurred. All trademarks published are the property of their respective companies. MMSI-Radio.com has the right to cancel orders where we deem the order to be fraudulent and also where delivery of products may not be fulfilled. In such cases a full refund will be issued. This agreement is governed by Portuguese Law and You and we submit to the non-exclusive jurisdiction of the Portuguese courts. Matters beyond our reasonable control. If we are unable to provide this Service because of something beyond our reasonable control such as technical failure, lightning, flood, or exceptionally severe weather, fire or explosion, civil disorder, war, or military operations, natural or local emergency, anything done by government or other competent authority or industrial disputes of any kind (whether or not involving our employees), We will not be liable for this. When User information is shared with MMSI-Radio.com or any of our Subsidiaries, we reserve the right to use your information to enable MMSI-Radio.com to obtain and/or provide supplementary information and services, this may be for a number of reasons, for example, but not limited to, Purchase Feedback, Revenue Protection and Assisting with Delivery. Your information will not be sold nor will it be used inappropriately. By using the MMSI-Radio.com website or any of our Subsidiaries you agree to this data sharing. Should any of the terms and conditions be deemed to be unenforceable in a court of law then the relevant section shall be removed from the terms of sale and the integrity of the remaining terms will be upheld.

5. ALTERATIONS TO MMSI-Radio.COM

MMSI-Radio.com reserve the right to make any amendment’s or changes to the terms & conditions of sale, the items represented on our website, policies or any aspect of our service. Customers will be subject to the terms of sale at the point of placing an order only and changes will only be applicable to Customers who purchase after any amendments have been made. Content shown on the MMSI-Radio.com website is done so with the permission of the creator and may not be copied or mirrored without the consent of MMSI-Radio.com .Should you have any comments in relation to issues on our website, with our terms and conditions, our service or just a general query then please do not hesitate to contact us via info@MMSI-Radio.com

6. COMPLAINTS

MMSI-Radio.com operate a fair complaints process and using the experience of our employees and the expertise of our Suppliers and/or Manufacturers we endeavour to resolve all complaints in a fair and prompt manner. We seek guidance from Trading Standards and other supporting authorities when attempting to resolve any dispute. Please contact us to raise your complaint via Email: info@MMSI-Radio.com or via post to the address below –

Sound of Angels, Lda
Av. Jose Malhoa, 2, Office 1.1
1070-325 Lisbon
PORTUGAL